Case studies

Public Sector Solutions

Public administrative SaaS streamlines permit, land management and community development operations.

Full-time Head of UX and Product Design

About This Project

Modernizing legacy SaaS applications

This project was focused on enabling local governments to tackle challenges posed by complex and ever-evolving community development needs.

A redesigned desktop and mobile interfaces has changed the Public Administration experience as a whole. The clean uncomplicated user experience is more important than ever in making a unique SaaS suite stand out from the crowd.

Roles

  • Product Manager
  • User Experience Manager
  • Product design lead
  • Front-end Developer

Deliverables

  • Product Strategy
  • Ideation
  • Product Requirements
  • UX/UI Design
  • Hi-Fidelity Prototypes

Simplified mobile workspace

After researching the core uses of the legacy SaaS products, the mobile user experience was refined to bring ease of use to contractors in the field. Updated branding has been applied throughout all products to ensure a consistent brand identity.

Mapping the user journey

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Looking to retain
senior-level design support?

Check out my subscription based design services at UXDS.io