Customer
Experiences
Thoughtfully designed interactions that connect.
Thoughtfully designed journeys
When journeys are thoughtfully designed, customers move with confidence and stay engaged longer. Partner with a strategic experience leader who connects digital and real-world touchpoints into one cohesive experience building trust and loyalty.
Customer Journey Mapping
See the experience from their side. Map how customers move across touchpoints, then refine each step to remove friction and create a smoother, more intuitive path forward.
Service Across Touchpoints
Make every interaction feel connected. Shape how your brand shows up across digital and human touchpoints so experiences feel consistent, thoughtful, and easy to navigate.
Conversion & Usability
Turn effort into action. Improve key interactions across websites and platforms to make it easier for users to take the next step, without second guessing or extra clicks.
Experience Audits & Insights
Understand what’s working and what’s not. Review current experiences, identify gaps, and uncover opportunities using real data and observed behavior to guide smarter decisions.
Loyalty & Retention Strategy
Keep people coming back for the right reasons. Strengthen post-conversion experiences to build trust, encourage repeat engagement, and turn customers into long-term advocates.
Sales Enablement
Support conversations that lead to action. Equip teams with the tools, content, and structure needed to engage prospects clearly and move opportunities forward with confidence.
FIXE
FIXE gives restaurants the optimal bookkeeping experience
Sleep Score
Innovative digital solutions to improve your sleep, mental well-being and overall health
Family sharing
Build powerful connections with the help of an intuitive IoT Smart Home assistant
Partner with Striking Idea
Work with a partner who…
Adds senior product leadership from day one
Make smarter decisions at every stage, from concept to launch.
Aligns vision, UX, and execution
Every piece works together to create a seamless product experience.
Scales support to your product lifecycle
Step in where needed, from early ideas to final delivery.
Brings real-world product expertise
20+ years across SaaS, mobile, web, and ecommerce.
What clients say
Every partnership is built on trust, accountability, and results.
Turn visitors into loyal advocates
Deliver customer experiences that build trust, reduce friction, and create stronger relationships at every stage of the journey.